Shipping Policy

ūüēďShipping¬†Time

Estimated time = Processing time (before shipping) + Shipping delivery time.

I. Processing time:

  • Within¬†5 Business Days (including:¬†Quality control, Packing & Sorting).

      II. Shipping Delivery Time:

      • Standard Shipping ($5.99)¬†:
               9-16 business days 

      • Standard Shipping (FREE order $66+)¬†:
               9-16 business days

      • Express¬†Shipping ($9.99)¬†:¬† ¬†
                6-12 business days 

         

        ūüí°Tips

        • For delivering successfully,¬†Please write your complete address includes Apt# Street City,State and¬†your mobile number.Recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address or delivery to other address cannot be compensated.
        • If we are experiencing a high volume of orders,¬†processing may be delayed by a few days. Please allow additional days in transit for delivery.¬†
        • We¬†will¬†reserve¬†a¬†tracking#¬†from¬†USPS¬†once¬†order¬†placed which means the¬†shipping¬†status¬†may be¬†stopped¬†at¬† "PRE-SHIPMENT" or "Label Created, not yet in system" around¬†5 business¬†days before¬†the¬†package¬†arrives¬†at¬†our distribution¬†center¬†in CA,US.¬†
        • haussavage.com is¬†not responsible¬†for lost or stolen packages.¬†If your tracking information states that your package was¬†delivered, but¬†you have not received it, you must contact the United States Postal Service directly.
        • If your order¬†was mishandled/lost by carrier, you can get your money back¬†via paypal dispute.
        • Haussavage¬†is not responsible for¬†Customs House Taxes which is happened sometimes according to the Local Regulations.
        • If¬†you have any other questions, please contact our customer service:service@haussavage.com . (*Your email¬†will be replied in¬†36¬†business hours.)
        • All shipping & delivery lead times are estimated by business time.
        • Shipping Zone¬†does not include the territories and uninhabited island possessions.

         

        ūüďćHow to Track your order

        All of our parcels are delivered by Fedex or USPS. And you will be given a tracking number once the order placed. You can track your order on

         https://www.fedex.com/en-us/home.html 

        or  https://www.usps.com/. 

         

         

        Care Letter to all Haus of Savage customers 

        Thank you very much for your consistent support in the past years.
        Sorry to say some of our parcels will have to be delayed in 7~10 days due to Covid-19 restrictions in the locations of some suppliers.  
        If you have any question or face any difficulties, we're glad to hear from you. 
        Finally we sincerely apologize for the trouble to you.
        Wish you good health!

        Remember wash hands oftenly. Take care of your family and yourself. Wish you good health!

                                                                                            Customer Service Team
                                                                                                          Mar.17th, 2022

        Thank you for your patience and understanding.