Shipping Policy

🕓 Shipping Service:

Shipping Service = Processing Time (Quality control, Packing & Sorting, etc.) +  Delivery Time

I. Standard Service: ($5.99 / FREE order $66+) 

   14 - 20 Days ( 5 days Processing time + 9-15 days Delivery time )

 

II. Express Service: ($16.99) 

   10 - 14 Days ( 4 days Processing time + 7-10 days Delivery time )

 

📍 How to Track your order

All of our parcels are delivered by Fedex or USPS. And you will be given a tracking number once the order placed. You can track your order on

https://t.17track.net

For the whole tracking info include the international part please choose 

shipper: LTEXP ; Only US part, you can choose auto-detected.

 

💡 Tips

  • For delivering successfully, please write your complete address includes Apt# Street City, State and your mobile number.           
  • Recheck the address during checkout process. Unsuccessful delivery caused by unavailable mobile/address or delivery to other address cannot be compensated.
  • We will reserve a tracking# from USPS once order placed which means the shipping status may be stopped at "PRE-SHIPMENT" or "On Its Way to USPSaround 5-7 business days before the package arrives at our distribution center in US.
  • The a little bit long shipping time starts from our Chinese factory/warehouse to US distribution center, and then deliver to your address.
  • Haus of Savage is not responsible for lost or stolen packages. If your tracking information states that your package was delivered, but you have not received it, you must contact the United States Postal Service directly.
  • Haus of Savage is not responsible for Customs House Taxes which is happened sometimes according to the Local Regulations.
  • If we are experiencing a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery. 
  • If you have any other questions, please contact our customer service: service@haussavage.com (*Your email will be replied in 24 business hours).
  • Shipping Zone does not include the territories and uninhabited island possessions.

 

Thank you for your patience and understanding. 

 

And we are looking for a quicker shipping service supplier. If we improve the shipping time, we will update the shipping page.